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FREQUENTLY ASKED QUESTIONS

Below you can find some answers to our most frequently asked pest control questions. If you can’t find the answer to your pest problem question in our FAQs, ring or email us for professional help and advice.

Can you visit in an unmarked pest control vehicle?

Yes, we can visit in an unmarked pest control vehicle; ring or email us with your details to arrange an appointment. Pest control is a very respectable, professional service nowadays but we understand if you’d rather not have people know we’re visiting.

Do you provide an emergency pest control service?

Yes, we’re always on hand for pest control emergencies, even if you’re not sure what the problem is! Ring our emergency pest control number 07767353535 or email us with the details.

Are you available 7 days a week?

Yes, our pest control service is available 7 days a week; even if you just need to ask some questions about a possible pest problem, we don’t mind! Ring or email us with the details and we’ll see what needs to be done.

What payment methods do you take?

We’re happy to accept cheques and postal orders made out to Andy Law Pest Control. We take card payments too; Mastercard, Maestro, Visa, Visa Debit & JCB. If you’d like to make regular payments automatically then we can set up a Direct Debit for you, and we’ll accept Standing Orders as well. And we accept account transfers by internet banking; ring us for our bank details.

I already have a pest control contract with another company; can you still provide a quote?

Yes, there’s no charge for us to visit and see what pest control cover you need, and we’ll give you a written, no obligation quotation. It’s always a good idea to get another opinion and you’ve absolutely nothing to lose; ring or email us with your details.

Environmental Health have told me I need to get a pest control company in; can you help?

Yes, we deal with Environmental Health a lot so we know exactly how they want pest problems treated and what paperwork they need. We’ll do a free survey visit to see exactly what the problem is and what needs to be done, and we’ll give you a written, no-obligation quote too. You’ve got nothing to lose by asking our expert advice; ring or email us with the details.

I keep hearing noises in the roof and walls. What could be causing them?

Pests like grey squirrels, rats and mice invade roofs and walls; we find birds and even stoats too. We can do a free survey for problems like this so we can find out what’s causing the problem and then we can advise you what’s best to do about it. Ring or email us with the details before any pest damage is done to your house; there’s no obligation so you’ve nothing to lose.

Can I keep rats out of my garden?

Rats are always nearby and their population has risen in the last few years so it’s very difficult to keep them out of gardens. Ring or email us with the details of the rat problem; we can do a free survey for you if you need. There’s no obligation so you’ve nothing to lose.

What are the signs of a mouse infestation?

It’s very common to have mice. You might hear noises in the attic or in the walls, especially at night. You might find their droppings scattered around too, or things that they’ve chewed and damaged. If you’re not sure then ring or email us for advice or for a rodent control survey before any serious damage is done by mice.

Do hens and ducks attract rats?

Yes, rats are attracted to hens and ducks like magnets. They steal their eggs and could even kill the hens or ducks. They carry diseases that will make them ill too. If you think you have rats then ring or email us for expert advice or for a rodent control survey before damage is done by rats.

Do I need to get rid of mice?

Yes, it is always best to get rid of mice. They can damage electric cables and water pipes by chewing and they carry and spread diseases. Ring or email us for advice on rodent control to get rid of mice.

Can rats get into houses?

Yes, rats can get into houses. They can climb up to the roof, dig under the foundations and chew their way in. if you think you’ve got rats in the house then ring or email us for rodent control advice and to get rid of rats before damage is done.

Can you get rid of moles and molehills?

Yes, we are experts in mole control and getting rid of molehills; we treat small gardens through to farms and playing fields. We usually do a free survey visit to see the extent of your particular problem and what’s best to do about it. Ring or email us with the details of your mole control problem; there’s no obligation so you’ve nothing to lose.

Can you control rabbits?

Yes, we’re experts in rabbit control and rabbit proofing, we use all the modern and traditional methods of getting rid of rabbits and we do all our work safely and humanely. We do a free survey so we can see just what’s going on and give you the options that are best for your particular rabbit problem. Ring or email us with the details; there’s no obligation so you’ve nothing to lose.

Will my children and pets be safe if you use poison bait to get rid of rats and mice?

You’re right to be concerned about the safety of your family and pets if poison bait is used indoors or outdoors. We’re always very careful about using poisons to kill rats and mice so that children and pets are safe, as well as wildlife, and so the environment isn’t harmed. We use all poisons legally too. Ring or email us with the details so we can get rid of the rats or mice safely for you.

The staff at work keep saying they are getting bitten. What could it be?

There could be an infestation of biting insects in the office or perhaps there’s excess static electricity which is causing skin irritation; we’d really have to have a look at the problem to make sure. Contact us with the details so we can arrange to visit and investigate the problem.

I think I might have biting insects or bedbugs. What do I do?

Yes, it’s possible that you’ve got bedbugs in the house or another biting insect problem like fleas or mites; we treat a lot of these bedbug and biting insect problems. Ring or email us so we can go through what’s been happening in detail and decide if you’ve got a pest biting insect and what to do about it. We can visit to do a free bedbug survey or biting insect survey and we provide free biting insect identification too.

Can you get rid of messy mud nests that swallows and housemartins make on my building?

Yes, we can deal with the mud nests and stop the birds nesting there again, but only at certain times of year because of Wildlife Legislation. We always do a free survey of bird problems like this so we can decide what’s best done for your particular situation; we’re experts in bird control and bird proofing methods. Ring or email with the details of your bird control problem; there’s no obligation so you’ve nothing to lose.

What can I do if there are birds in my roof?

All birds are protected by Wildlife Legislation so we need to identify which birds are in the roof first because of the law. We do a free survey for bird problems like this so we can decide what’s best done for your particular situation; we’re experts in bird control and bird proofing methods. Ring or email with the details of your bird control problem; there’s no obligation so you’ve nothing to lose.

Can you get rid of birds nesting in chimneys?

All birds are protected by Wildlife Legislation so we need to identify which birds are nesting in the chimney and on the roof first because of the law. We do a free survey for bird problems so we can decide what’s best done for your particular situation; we’re experts in bird control and bird proofing methods. We’ve got all the right access equipment for working on chimneys and roofs too. Ring or email with the details of your bird control problem; there’s no obligation so you’ve nothing to lose.

What can I do about bats?

Bats are a protected species under Wildlife Legislation and it is a crime to interfere with bats or where bats live. It is possible to carry out work for bats though, if it is legally allowed. Ring or email us with the details so we can discuss the bat problem with you; we can put you in touch with other sources of help about bats too if you need.

Are bees protected?

No, bees aren’t a protected species, but they do need all the help they can get. Their numbers have declined a lot in the past few years, due to a complicated mix of environment and disease; this is bad for the whole of the ecosystem. If you think you’ve got a bee problem then ring or email us with the details.

Do I need to get rid of bees nests?

Honey Bees and Bumble Bees aren’t as dangerous as wasps and they are good for the environment too. It might be safe to leave the nest or perhaps it can be moved safely. Ring or email with the details so we can discuss your bee control with you.

How do I get rid of a wasp nest?

Wasps are very aggressive and sting repeatedly, so don’t get too close to the nest or try and treat it yourself because you or people nearby could get hurt badly. Always leave wasps’ nest eradication and wasp control to the experts; ring or email with the details so we can get rid of the wasp nest safely for you.

Can you treat ants safely if I have children and pets?

You’re right to be concerned about the safety of your family and pets with ant treatment indoors or outdoors. We’re always very careful about using professional ant treatments so that children and pets are safe. Ring or email us with the details so we can get rid of the ant problem safely for you.

Can you treat pest ants outside on my patio and garden furniture?

Ants are a real pest outside but we can treat them for you. We’re always very careful when we get rid of ants outside so that pets and children are safe and so we don’t harm the environment either. Ring or email us so we can discuss the details.

What do I do if I have a snake in the house?

Try to get a picture of it or write down what it looks like to help identify it. If you can, shut it in a room or catch it in a bag or box but don’t hurt yourself or the snake. Contact the SSPCA Animal Helpline on 03000 999 999 or email SSPCA.

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NEED EXPERT ADVICE AND PROFESSIONAL PEST CONTROL?

Call us on 01738 813751 or email us with the details for expert pest control advice.
You can also phone or text our emergency number 07767353535.
We’re available 7 days a week.